Communications Training at Dairy Records Management Systems Training

The Dairy Alliance's Elizabeth Moretz presented at the Dairy Records Management Systems' annual field technician training. The group of 40 field staff from around the country learned about how they can build trust in the dairy industry. Participants learned tips for handling questions and difficult conversations that may come up during the work day. They were able to practice these skills during the workshop to build confidence in their role as advocates for the industry.